Privacy Policy

Summary: we collect what you send us so we can reply and do your project. We never sell your information. Text STOP to opt out of texts anytime.

What we collect

• Information you give us: name, business name, phone, email, current website, project details, and anything you type in our forms.
• Site grader: the website address you enter and the public information we read from that site to grade it.
• Client records: invoices, payments, approvals (including the name you type to sign, the time, your IP address and browser), and project notes.
• Basic technical data: like browser type, device, and pages visited, collected by our hosting provider and any analytics we use.

How we use it

• To respond to you, prepare mockups and quotes, deliver services, send invoices, and provide support.
• To keep records for accounting, legal and security purposes.
• To improve our website and services.
• To send occasional updates about your project or our services. You can opt out at any time.

Calls, texts and email

When you submit a form or contact us, you agree that Propel513 may contact you by call, text message and email about your request, including follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts, or HELP for help. Consent is not a condition of purchase. We do not share your phone number with third parties for their marketing.

Who we share it with

We only share information with service providers that help us run our business — for example website hosting (Vercel), email and spreadsheets (Google), and payment providers — and only as needed to provide our services. We may disclose information if required by law or to protect our rights. We do not sell or rent personal information.

How long we keep it

We keep lead information for up to 3 years and client and billing records for as long as needed for taxes, accounting and legal reasons (usually 7 years). You can ask us to delete your information, and we will unless we're required to keep it.

Security

We use reasonable safeguards, including private encrypted storage and access controls for our team. No system is perfectly secure, so please don't send us passwords or sensitive financial information through our forms.

Your choices

• Ask to see, correct or delete your information by contacting us.
• Opt out of texts by replying STOP, and out of emails by replying “unsubscribe.”

Children

Our services are for businesses and adults. We don't knowingly collect information from children under 13.

Changes

We may update this policy. The “last updated” date above shows when it last changed.